Want Answers To Only Honolulu Tickets Frequently Asked Questions?
If you wonder about Only Honolulu Tickets or how we sell, you can see most of your answers in the Frequently Asked Questions. If you have more issues not shown in this list, just phone our customer service line. Dial 808-466-1445 or fill out our support form.
When someone gets a ticket from a primary ticket office -- known as the primary ticket seller -- the buyer has the option to transfer that ticket to a different buyer. Sellers in the secondary ticket market may be licensed ticket sellers, ticket firms, box office promoters, and people like you. Only Honolulu Tickets has tickets from a leading ticket marketplace, and directs search results for Honolulu and surrounding areas so you can easily find the perfect tickets in your city.
The secondary ticket market is on a ”price based on demand” model, and you could discover that price points shift as you get closer to the event. It’s not uncommon to find tickets fall below primary prices. You may also see hard-to-find tickets for shows that are sold out that could cost more money than the primary price. The key to the secondary ticket market is to come back often to find what’s available in Honolulu.
Depending on the individual sale, you might collect your tickets in a few different methods:
Email download: A code will be sent to your email before the event, and you may download your barcoded ticket. These e-tickets might have to be through My Ticket Tracker.
FedEx: The seller will ship the tickets through Federal Express. Tickets are guaranteed to get to you before start time, and you will be sent a FedEx tracking code once the tickets ship.
Venue Will Call: Tickets will be waiting at the will call or main window.
3rd party Pick-up: Tickets will need to be collected at a close location (no more than thirty minutes from the venue).
Paperless: The seller will meet your party at the gate and go with you to the door.
Flash: The ticket seller will send you a prepaid credit card that you will need to use at the event front gate. It will contain the initial sale transaction and will give a viable receipt.
You can pick an alternate shipping address -- including P.O. boxes -- for completed purchases placed through Only Honolulu Tickets. However, on sales over $750, the seller may refuse to ship to a different address other than the billing address. Additionally, sellers may request a signed authorization from the buyer if they need evidence that the different shipping address is valid.
Instant tickets generally become available to download and print once you submit the order. Please allow for processing time, which could take up to one business day. You will receive a confirmation email explaining how to access your instant tickets.
To ensure you have an amazing experience in Honolulu, your tickets come with a 100% Money Back Guarantee in the event that:
The seller doesn’t fulfill your order
The tickets arrive after the event begins
The purchased tickets are found to be void by the venue. (The venue must supply demonstrable evidence in written letter format.)
The event was canceled without being rescheduled. (Refund excludes shipping fees.)
Tickets from Only Honolulu Tickets are generally first-come, first-served. If your purchase is canceled during purchase, it means another buyer finished their order before you. In that case, you will need to go back to that event and attempt to purchase a new seat.
Sellers often are listing several groups of seats and can fulfill ticket orders easier if they don't put the seat numbers on most listings. However, you'll see general rows and larger sections to pick from. Your full party will be side by side to each other, unless specifically noted.
Since Only Honolulu Tickets is a resale site, the original purchaser's name will be on the ticket rather than yours. However, you will still be allowed into the event because it's the bar code that's necessary for entry.
To avoid ticketing scams, most tickets are irrevocable entities. Therefore, if your tickets are stolen, lost, or ruined you can reach out to the seller to see if it is possible to replace lost tickets. However, sales cannot be refunded.
If an event has been permanently canceled, you are eligible for a full refund (shipping not reimbursed). If the event is delayed and set for another date, your tickets will transfer to the new date.